Here are 4 BCA call centres that are active 24 hours a day
If there are issues while using BCA bank products while making transactions, here are 4 BCA call centres that are active 24 hours a day to help you find a solution. This is because the issues in the transactions should be reported to the call centre immediately. This is because all solutions to all the obstacles in transactions are managed only through the call centre.
Since the onset of the coronavirus pandemic in Indonesia, BCA branch offices in several major cities have implemented social restrictions. With this, the working hours of the bank will be cut. Moreover, the number of customers coming to the branch offices is also limited.
Therefore, you are advised to contact the call centre of BCA Bank in case you encounter problems with transactions. After contacting the call centre service, you do not need to go to the nearest branch office to report any issues you may have encountered.
Functions and Roles of Call Centre for Bank BCA
The role of the call centre for the bank’s BCA is very important. In addition to answering and adjusting to criticism and suggestions from customers, this integrated information service from the bank’s BCA also has another role to play. First, the call centre will carry out the task of informing prospective customers regarding the deposit products at the bank’s BCA.
The bank’s BCA has a number of deposit products, ranging from Tahapan Express for young people to Tahapan Futures for adults. Secondly, the central information service from the bank’s BCA also performs its duties as telemarketing to find new customers who are interested in opening a credit card.
Call centers generally convey the benefits and requirements required in opening a credit card to prospective customers. Therefore, these are 4 BCA call centres which also act as telemarketing to provide credit card products from the bank’s BCA.
Thirdly, you can also contact the Information Service Centre from the bank’s BCA to know detailed information about savings and loan products such as Motor Vehicle Loans (KKB), Unsecured Loans (KTA), Home Ownership Loans (KPR).
And fourthly, you can contact the Integrated Information Center Service from bank BCA to know about the products from BCA Sierra. In terms of governance, BCA Sieria is governed in accordance with Islamic business law. So, you can opt for BCA Ciaria, which will be considered more sier and will have an official operational license from the government.
Here are 4 BCA call centres that are ready to help all consumer complaints for 24 hours
In order to maintain customer convenience, bank BCA provides an integrated information center service that is ready to serve you full 24 hours a day. Therefore, you can connect to the service even when you are limited in transactions.
The bank bca provides 4 integrated information center services, both of which are active for full 24 hours. So, you can opt for one of these 4 BCA call centres. You can contact all the services from the bank’s BCA to help resolve the issue. The accuracy in solving the issues you are facing is different for every call center service.
In addition to this, there is also the type of problem encountered that is one of the reasons why the problem solving process takes too long. For this reason, here are 4 BCA call centres that are ready to address all the issues being faced .
- interactive phone
First, the bank BCA provides a call center via interactive telephone. Typically, users with emergency issues make calls over the phone. This is because the solution offered by the call center via interactive telephone is faster than other media.
- social media
Secondly, BCA call centres are also available on social media. You can contact the BCA call center via live message (DM) via @halobca (Twitter).
- official website
Thirdly, you can submit a complaint or query through the official website of the bank’s BCA. Here, you can ask questions and get answers immediately from customer service. So, it is enough to help you overcome the hurdles while making transactions or asking about the products from the bank’s BCA.
And here are the last 4 BCA call centres and are widely used by customers. The BCA call center can be used as an alternative way to submit complaints or complaints about bank products. You can send an email message directly to halobca@bca.co.id.
Frequent complaints faced by customers of bank BCA
In fact, any complaints experienced by the bank’s BCA customers during transactions should be reported immediately through the official call centre. This is because only an official call centre from the bank’s BCA can address the complaints experienced by customers.
So, you no longer have to come to the nearest BCA bank branch to settle complaints or open a new savings. You only need to contact one of the 4 official integrated information services operated by the Bank BCA.
There are several complaints from the bank’s BCA that can be resolved through a call centre. First, when you encounter transaction, debit or credit issues. Therefore, you are advised to report the matter to the call centre immediately.
Then, bank BCA officials will be helped to check the problems experienced and find solutions. Here are 4 BCA call centres that can help you resolve issues in transactions.
Secondly, when you want to block the account because you have lost an ATM card or there is misuse of debit or credit cards. This can be helped by a call centre from the bank’s BCA. So, you don’t have to come to the nearest branch office to block debit or credit card accounts.
And thirdly, when you don’t take advantage of the promo conducted by the bank BCA. And here are 4 BCA call centres that will help you explain the promo benefits offered by BCA. In addition, the call center explains the reasons for not getting the promo benefits offered by the bank BCA.
Here’s how to contact the BCA call centre
It is very easy for users to connect with BCA call centres. If you want to contact the BCA call centre via interactive phone, you can contact 1500888 directly via landline or through a smartphone.
If you want to get in touch via social media, you should only send a message via a live message (DM) on your @halobca account (Twitter). If you would like to contact the BCA call center via email, please send a message to halobca@bca.co.id email address. And if you want to contact the call center via the website, access the www.bca.co.id page immediately.
Then select the web chat or WhatsApp menu. You can now contact the BCA call centre through the WhatsApp app. And here are 4 BCA call centers that are frequently accessible to users when they are experiencing problems while making transactions or finding product information.
The BCA is one of the largest private banks in Indonesia. In order to maintain the trust and comfort of the customer, the BCA provides call center services to help you when you are in trouble through transactions.
In addition, the call center is also responsible for providing information and telemarketing of products from the BCA. There are 4 call centers that you can contact, which are interactive phones, social media, websites and email. And here are 4 BCA call centres that are frequently contacted by bank BCA customers.