Professional in the provision of services to clients : AnakUi

 OCBC NISP Call Center  P Number Complaint to File a Complaint

As one   of the nasaba h, the existence of the OCBC  NISP  call center will certainly help all problems  where every nasabah has,  right?    Joining and becoming  a customer  of  a bank cannot be separated from  various types of problems  that occur,  such as the problem of  loss  of  debit/credit  cards, loss of passbook to all kinds of problems.

If you are facing   various types of  problems, then there is no  need  to  come to the bank directly to  file a complaint, which will probably take a long    time.   Considering the number of people who  will  also  line up in it.   But   you no longer need to worry, because the  existence of a  call center from a bank may prove the best option.

Including the OCBC NISP call center, which is the best choice for those of you who are facing various types of issues while being customers.   Not only that,  with the existence of  the  service,  there is no need to  come to  the  bank to file a complaint where it will most likely take a lot.   time.

OCBC (Oversea-Chinese Banking Corporation) is a very important banking institution in Singapore and has also  taken over the  shareholding of BANK NISP.   Already established on  April 4,  1941 EN Bandung under the  name NV  Nederlandsch Indische Spaar En Deposito Bank, Bank NISP  has  also  provided services for  small and medium-sized enterprises.

Not only that,  the  existence of this  bank also turned out to be included in one  of  the oldest  types  of  banks in Indonesia. Donde suda was a pioneer during the  Dutch colonial period  .   With that experience, it’s no  surprise that  they have a variety of  services and  full facilities  , including the presence of this  call center   that is used for complaints.   clients.

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History   of  B erdirinya of  OCBC NISP

Before you   decide to  file  a  complaint  through the  OCBC NISP call center, it’s important  that you know what the  story looks like  at a glance about one of Indonesia’s   oldest banks.   As mentioned  above, OCBC NISP was established in  April 1941 in Bandung.

The initial name was NV Nederlandsch Indische Spaar En Deposit Bank.   Barulah in 1972 underwent a  name change   to The Core Value of Storage Sari and became known as NISP. In 1978, it turned out that  NISP  itself  was no longer an abbreviation,  but had officially become  the  Bank’s  name.   Precisely in  2008, with the  inclusion of OCBC Bank,  Singapore became the majority shareholder.

Finally, in 1967 it became one of the  official commercial banks, then became  a  foreign exchange  bank  precisely in   1990 until a public   company on the  Indonesian  stock exchange in  1994  .    With      OCBC’s  support, it  makes  the bank more professional  human resources than IT more sophisticated to the growing number of branch networks  .

The bank’s  proprietary reputation  has proven to be recognized worldwide.   This reputation is proven by several sweat awards, such as the  Asia Banking  and Finance  Award 2013 which was awarded at the Shangri-La Hotel for Indonesia’s Technology and Domestic Operations Bank of the Year.

The  epic  reputation  it  possesses is also thanks to the variety of products and services it offers.   From   electronic  banking  including   ATMs, Internet banking,  automatic payments, mobile banking, EDC, telephone banking  to  the existence  of  OCBC NISP call  center  services that  provide convenience for customers to file complaints.

How to contact the related call center

As one  of the best  banks  in   Indonesia, OCBC NISP also offers the  best commitment for its  customers so that   it can be trusted at all times.   Not only that,  the banking company also accepts  and appreciates every evaluation, input and complaint that has been filed by nasaba h.

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To provide the  best facilities for customers who wish  to  express opinions and complaints, the OCBC NISP Diana call  center  is available to  be    contacted anytime for 24 hours.   They provide a  call center number where you can be contacted. The call center number    is

National number: 1500-99

International Number +62-21-2650-6300

For those of  you   who wish to  file a  complaint,  you should provide other  supporting documents such as passbooks, transaction history to   other evidence related to the current problem faced.

In addition to being able to communicate through  the OCBC NISP call center,  you can also file complaints through several other ways,  such as:

  1. Send an email to Tanya@ocbcnisp/com
  2. Visit the official page  on  the www.ocbcnisp.com and go to the contact page
  3. Contact the OCBC NISP call center via social media via  Twitter @tanyaOCBCNISP, via Instagram on  @Ocbc_nisp or Facebook at Bank OCBC NISP.
  4. In addition, you can also  complain about problems or ask questions via WhatsApp to the number +628121500999

What is the mechanism for filing good complaints?

For  those of you who want to process complaints or ask questions, make sure you get it right. This is in  order  to get  the  best services and facilities to get OCBC NISP call center solution.   The following is the mechanism for filing complaints in the best way

  1. You can file a complaint first according to the problem you are experiencing
  2. The bank will receive customer complaints
  3. OCBC NISP to Explore Information on Customer Complaints
  4. Registration of the complaint  or complaint in the system
  5. Provide information to customers related to the  complaint registration number
  6. Looking for solutions to the problems faced by customers
  7. Provide information related to the  best solution to the customer
  8. Customers will receive information on the best solution that can overcome the problem at hand.
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This is a good and correct mechanism if you want to  carry out  a complaint  process  related to  a problem or complaint.    Make sure  customers are also patient until they get clear information.   Remembering that it’s not just you  where you have a problem.

Advantages of being a client di OCBC NISP

Being one of OCBC   NISP’s customers    will also provide you with a number of advantages, including the following:

  1. Provide complete products

The main advantage  of  being a  customer in this bank  is that there  is a complete selection of products that adapt to your needs such as for individuals, SMEs, corporations or sharia.     Of course, product integrity makes it easy to find services as needed.

  1. Professional in the provision of services to clients

Because it has been  established for a long time, it is not surprising that this bank has experience in providing the  best service to its customers.   Remembering  customer satisfaction is the top priority.

  1. Complaints service

The last advantage, you can also enjoy  a  complaints  service  through a  fast and experienced  lime center.  With this service, the entire masala can be properly surpassed.

OCBC NISP bank is one  of the  leading banking services in Indonesia that has been present for a long time to accompany the people of the country.    If you have any problems regarding  banking,  contact  the  OCBC NISP call center immediately for the best solution.

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